Voneus Update

Work is continuing on setting up the infrastructure to be able to provide the service. Groundworks on the network equipment at the Hunters Hall will begin early this week. Agreement to install at the initial point of service in Amberley has been agreed and all the necessary permissions now obtained. OpenReach have insisted on a new survey as the delivery point has changed slightly. After discussion / escalation they have not insisted on a new order which would put us back considerably. We have escalated our order to the “Directors Resolution Office” which is as high as possible. We will not know a date of delivery of the service until approximately 2 weeks before and even then that is subject to change. Please be assured we are doing everything possible to bring this about as quickly as possible.

On a more positive note we have now booked 3 full engineering days for 26th, 27th and 28th April where will have a team of engineers to install all the remaining network backbone and customer premises equipment in readiness for the service to be available.

To register your interest if you have not already done so, please send an email to sales@voneus.com quoting reference KCT in the subject line, your full address including postcode and a contactable telephone number within the email. For those who have already registered an interest you should receive an invitation to make an installation appointment via email by the end of next week. Please note once you have booked your appointment the system does not provide a confirmation so you can be confident that unless you receive an error message you are booked in.

We do understand the frustration at the time it is taking for the fibre connection to be provided and we will continue to do everything possible, at the highest level, to ensure its progress.

Kind regards

Alan Seldon

voneus_logo
Alan Seldon
Broadband Customer Operations Director
Telephone Icon+44 (0)20 3026 4103 Telephone Icon+44 (0)788 418 7446
Voneus Limited | Southgate Office Village
1st Floor – Block B | 284A Chase Road | London N14 6HF
Twitter Icon@voneusbroadband www.voneus.com
Helpdesk Telephone Icon+44 (0)800 007 3344 | Sales Telephone Icon+44 (0)800 007 3377

Proud to be a Connecting Devon and Somerset broadband voucher scheme approved supplier
cid:image005.jpg@01D25564.016F07F0

Action Counters Terrorism

Following the tragic incident in Westminster this week, please see the attached posters and display them on your notice boards for the information of the public and further disseminate the posters and leaflet through your networks.

Regards

Tony Dix

Shared Community Safety Officer

CDC Email:-tony.dix@cotswold.gov.uk

CDC Restricted Email:- dixt.restricted@cotswold.gcsx.gov.uk

FINAL MPS168931 NCTPQ ATH A4 Poster v3
FINAL MPS168931 NCTPQ Extremism A4 Poster v2

Kingscote Singing Group – Date Change to 10th April

Please note due to an unexpected issue, Sheena has had to change the date of the singing group to 10th April.

If you’d like to be part of a very informal group who get together every now and then for a bit of a sing-song, we would love to see you!

The first meeting will be on Monday 10th April, 7pm-9pm, at Sheena Yerburgh’s house, 19 Kingscote.

Please contact Sheena if you think you’d like to join us.

Everyone very welcome!

East Africa Crisis – Mothering Sunday 26th March

We have all been shocked to see the horrific images of starving children and adults in East Africa, and as a community we would like to do some small part to help. The collection at the Mothering Sunday service on 26th March will be sent to the Disasters Emergency Committee East Africa Crisis. If you would like to contribute, but are not able to come to the service, you can put your donation in the small black box, on the back of the left hand pew just inside the door, any time during the week. The box will be emptied at least once per day and added to the Mothering Sunday collection.

Everybody is very welcome to the service at 9.30 am followed by coffee and biscuits.

Thank you.

Jane Nichols

Kingscote Singing Group – Change of Date

Please note due to an unexpected issue, Sheena has had to change the date of the singing group to 4th April at her house.

If you’d like to be part of a very informal group who get together every now and then for a bit of a sing-song, we would love to see you!

The first meeting will be on Tuesday 4th April, 7pm-9pm, at Sheena Yerburgh’s house, 19 Kingscote.

Please contact Sheena if you think you’d like to join us.

Everyone very welcome!

Voneus Superfast Broadband – Update

Alan Seldon of Voneus is now managing the Kingscote project and will update us regularly on progress.

To date, the situation is:

The A Side fibre backhaul will be coming from the village of Amberley. The two original sites identified are no longer viable due to permission being withdrawn. Voneus has now identified another suitable site and has an appointment this Friday to meet with the owners, show them the equipment and hopefully gain their permission to install it.

Two main sites needed as hop points have been identified; one has agreed and an installation date is imminent; the other has been sent the outline statement of works and a response to agreement/installation is awaited.  Once these points are installed, two “hop points” need to be identified within the village.  A test signal will then be sent out to potential hop points to test their viability.

This means there will be an installation delay due to both the permissions being withdrawn, and the fact that BT has not yet installed the fibre requested.

Bagpath will be treated as a separate project but work on it will begin before the Kingscote project is completed.

Alan Seldon is happy to answer questions at any time.  Details below:

Alan Seldon
Broadband Customer Operations Director
+44 (0)20 3026 4103   +44 (0)788 418 7446
Voneus Limited | Southgate Office Village
1st Floor – Block B | 284A Chase Road | London N14 6HF
@voneusbroadband   www.voneus.comHelpdesk +44 (0)20 3026 4111 | Sales +44 (0)20 3026 4123